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What should you do if your insurance denies a hail damage claim?

On Behalf of | May 14, 2025 | Hail Damage

Receiving a denial for a hail damage insurance claim can feel like a setback, but it’s not the end of the road. If you’re a Florida homeowner, it’s important to know your rights and how to respond to this situation. 

Florida law provides protections for policyholders, and understanding these laws can help you navigate a claim denial effectively.

Understand the reasons for the denial

The first step is to carefully review the reason your insurance company gave for denying the claim. Common reasons might include insufficient damage, failure to file in time, or inadequate documentation. Insurance companies must provide a clear explanation for the denial. If they failed to do so, it could be an issue to address later in the dispute process.

Review your policy and Florida law

Once you understand the reason for the denial, review your property insurance policy. Make sure you understand what’s covered, particularly in relation to hail damage. Florida law requires insurance companies to be transparent about their coverage terms. If your policy clearly covers hail damage, and you believe the damage was adequately documented, it could be time to challenge the denial.

Seek a second opinion from an independent adjuster

Hiring an independent adjuster is another important step. These professionals can assess the damage objectively and provide a report that may support your case. Their findings can be useful if you need to present evidence in a dispute or lawsuit.

Dispute the denial through legal action

If the insurance company refuses to reconsider the denial after following the previous steps, you can take legal action. Florida law allows homeowners to file a lawsuit against the insurer for bad faith or failure to pay valid claims. A legal professional can help determine if you have a case, and if so, how to proceed.

If your hail damage claim is denied, staying informed about your rights under Florida law is key. By understanding the process and taking the right steps, you can increase your chances of successfully overturning a denial.